01
What Is Covered
- Cover Period — One year, valid from the date of purchase.
- Covered Events — Loss or theft of the insured jewellery.
- Cost — Included free with your purchase.
02
Making a Claim
To start a claim, contact us at [email protected] with your order details.
Police verification
In case of loss or theft, a police verification must be completed before the claim can be processed.
Claims are settled within 2–3 months.
03
Claim Amount
Up to 80% of the product amount may be refunded, based on assessment of the claim.
04
Insurance in Transit
Separately, every domestic shipment is fully insured in transit until it is delivered to your address. See our Shipping Policy.